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SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c01612418
Version: 1

HPSBMA02391 SSRT071481 rev.1 - HP OpenView Reporter and HP Reporter Running on Windows, Remote
Denial of Service (DoS)

NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2008-12-08
Last Updated: 2008-12-08

Potential Security Impact: Remote Denial of Service (DoS)

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with HP OpenView Reporter and HP Reporter
running on Windows. The vulnerability could be exploited remotely to create a Denial of Service
(DoS).

References: CVE-2007-4349

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP OpenView Reporter v3.7, HP Reporter v3.8 running on Windows

BACKGROUND

CVSS 2.0 Base Metrics

Reference Base Vector Base Score
CVE-2007-4349 (AV:N/AC:M/Au:N/C:N/I:N/A:P) 4.3

Information on CVSS is documented in HP Customer Notice: HPSN-2008-002.

RESOLUTION

HP OpenView Reporter v3.7

HP has provided a hotfix to resolve this vulnerability for HP OpenView Reporter v3.7. Please
contact the normal HP Services support channel and request the LCore - XPL Hotfix: "Trace Service
crashes due to improper handling of Trace Event Message."

HP Reporter v3.8

HP has provided a hotfix to resolve this vulnerability for HP Reporter v3.8. Please contact the
normal HP Services support channel and request the LCore - XPL Hotfix: "Hotfix XPL 6.0."

PRODUCT SPECIFIC INFORMATION
None

HISTORY
Version:1 (rev.1) - 8 December 2008 Initial release

Third Party Security Patches: Third party security patches that are to be installed on systems
running HP software products should be applied in accordance with the customer's patch management
policy.

Support: For further information, contact normal HP Services support channel.

Report: To report a potential security vulnerability with any HP supported product, send Email to:
[email protected]
It is strongly recommended that security related information being communicated to HP be encrypted
using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
To: [email protected]
Subject: get key

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To review previously published Security Bulletins visit:
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• The Software Product Category that this Security Bulletin relates to is represented by the 5th
  and 6th characters of the Bulletin number in the title:

GN = HP General SW
MA = HP Management Agents
MI = Misc. 3rd Party SW
MP = HP MPE/iX
NS = HP NonStop Servers
OV = HP OpenVMS
PI = HP Printing & Imaging
ST = HP Storage SW
TL = HP Trusted Linux
TU = HP Tru64 UNIX
UX = HP-UX
VV = HP VirtualVault

System management and security procedures must be reviewed frequently to maintain system
integrity. HP is continually reviewing and enhancing the security features of software products to
provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of
the affected HP products the important security information contained in this Bulletin. HP
recommends that all users determine the applicability of this information to their individual
situations and take appropriate action. HP does not warrant that this information is necessarily
accurate or complete for all user situations and, consequently, HP will not be responsible for any
damages resulting from user's use or disregard of the information provided in this Bulletin. To the
extent permitted by law, HP disclaims all warranties, either express or implied, including the
warranties of merchantability and fitness for a particular purpose, title and non-infringement."

©Copyright 2008 Hewlett-Packard Development Company, L.P.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information provided is provided "as is" without warranty of any kind. To the
extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable
for incidental, special or consequential damages including downtime cost; lost profits; damages
relating to the procurement of substitute products or services; or damages for loss of data, or
software restoration. The information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks
of Hewlett-Packard Company in the United States and other countries. Other product and company
names mentioned herein may be trademarks of their respective owners.
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